Substitution Policy

Substitution of your floral order may be necessary to send your order out promptly. We take special care of each order to make it as similar as illustrated on our website.

  1. The Arrangement viewed online shall not be substituted in size whatsoever.
  2. The fresh flowers used should be similar in style, color, and most importantly value. Some flowers may be out of season, or temporarily unavailable, therefore substitution in certain flowers may be necessary.
  3. When substitution is required, we will make sure that the outcome of the arrangement will not change.
  4. For flowers such as roses, there shall be no substitution except in color.